Testimonials

 

TO WHOM IT MAY CONCERN


Having little experience with the complex matters of selling a property we needed to find Real Estate Agents we could trust. We found those people in the persons of James and Lucy Clarke What a delight it was to meet them.

First impressions were of two young people full of promise. And they lived up to this first impression. They are professionals at what they do and delivered on the promise. Our property came up for sale at an uncertain time in the market place. Under James and Lucy’s good guidance we received a price worthy of all the effort our late Father/husband had invested as a carpenter in the property. On the day of the Auction, James and Lucy’s Father said “I always say to my children put yourself in the place of the other person”. His teachings were evident in the way we were treated throughout the whole process. It was a pleasure to be associated with them. We have no hesitation in recommending Clarke National REALTY to anyone placed in the position of selling their property.


Kind Regards

Uriel Williams, Neville Williams and Wayne Williams.


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Dear James and Lucy,
 
I would like to say a massive thank you for helping us sell our home. Everything you said you would do, you did. Including getting over and above the price we were aiming for.   
Your personalised service was awesome. I loved that this is a family business as well. To meet your parents and brother on auction day completed our friendly and customised service from your business.  
I would recommend your business and I have actually passed your card onto a friend who will be listing with you shortly.   
Again thank you so much. I'm so glad you did a letter box drop in the area as that's how and why I contacted you. Must have been an omen.
 
Thanks
Deb and Troy Abrook

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I would like to thank Lucy and James Clarke for their efforts in selling my former property at 26 Duke Street, East Hills a couple of months ago. I had placed a deposit on a property on the Gold Coast and as a result I had to expedite the selling of my East Hills house, giving Clarke Realty a time frame of 3 weeks for a sale. Lucy and James were constantly in touch 2 to 3 times a week with updated information of interest and offers etc, prior to the auction, where the property was sold. I couldn't be more pleased with the professionalism displayed during the whole process, right up to and including settlement. Having had dealings with 3 or 4 other agents in the area over the last 30 years I would have no hesitation in recommending Clarke Realty.
Your efforts were very much appreciated.
Kindest regards
Kevin Calcott

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Dear Lucy, James, Garry, Beth and Stacey

I was immensely impressed with the level of professionalism and compassion you showed me through the sale of my grandmother’s family home. From my first phone call to your office until the day of settlement, I can see why your office is so highly regarded within the area. You all went above and beyond my expectations, putting a wonderful human touch on the sale. Most importantly, the support you provided me on auction day was truly astounding. Thank you for taking the time to understand my circumstances and guiding me through a very delicate, emotional and difficult time. I wish you all future success into the future.

Kind Regards,  Dean Kennedy

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Good morning Lucy,

Now that the sale of mum's house has been finalised, mum, my sister and I would like to thank you, James and your entire family on the way you treated us and conducted the sale.

As you know mum is 91 years old, and after living in that house for over 65 years, it held a lot of memories. However the caring and friendly approach from you and James made it a lot easier for her. Thank you again, and you can be sure we would recommend your family company to anyone. We couldn't have wished for a better company.

Regards

Ray Swain

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To whom it may concern,

On behalf of my partner Caitlin, I would like to thank the whole Team at Clarke Realty in particular James for all his hard work and efforts. As a purchaser, you come prepared for the pushy and persistent Real Estate agents getting in your ear and not understanding your position. This was not the case. I have to admit we were taken back and caught off guard. James and Lucy welcomed us into the home during inspection and asked us simply what we were looking for and acknowledged our position and respected our goals. The best part is we were not seen as vulnerable first home buyers. This team went that extra mile throughout the entire process which we acknowledge and greatly appreciate. The little things  that go unnoticed meant a great deal to us. During the settlement stage James literally bent over backwards with early morning meetings to suit our work commitments without any fuss or issue including back and forth correspondence between us and the vendor as there was a delay in settlement on our behalf. The property was rented within a week of settlement with non stop communication between us and the team in regards to suitable occupants. The Team at Clarke Realty are definitely a minority from the industry and are genuine, HONEST, and humble people. We will definitely do business in the future. There is no hesitation here. Without any hesitation your business is recommended to others. We wish James and the Team the best wishes for the future.     

Yours Truly, Matthew & Caitlin. Guys, Again thank you for everything over the past few months. Much appreciated. Talk soon

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Hi Stacey,
Thank you very much and it has been a pleasure dealing with you. As an Agent you certainly look after your Tenants and Landlords.   Regards, Yenny

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Would just like to thank James and Lucy for your  efficiency and professional manner  in the sale of mums home.  Will definitely recommend  you both.  Thanks again Julie

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Dear James and Lucy, just a short note to thank you both for looking after Dad and I during the recent sale of 19 Wyalong St Panania. Both Dad and I were, and are extremely happy with how you both looked after us in what could have been an upsetting time for Dad as he, as you know has been in the house for over 50 years. Thank you for your attention to detail and for always keeping in contact to let us know what was happening every step of the way! We wish you both good luck in the future and have no hesitation in recommending you both to anyone who is looking to sell their property.                     

Yours Sincerely Ann Vella, and Ann Vella for Jack Henley.

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Lucy  on behalf of my sisters, brother and myself I would like to thank you for helping us with the sale of our family home. Your understanding and compassion at this very emotional time for our family is much appreciated. 

Best Regards Judi Skinner

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To whom it may concern

Regarding the sale of my property of Edgar St Condell Park NSW August of 2012. This lovely young lady Miss Lucy Clarke of Clarke National REALTY of Revesby NSW. I would like to give many, many thanks to Miss Lucy Clarke for the way she went beyond the call of duty to perform a fantastic result for the sale. A very professional way of conduct. This was my best decision of my life to have Lucy Clarke represent me to sell my property. Lucy was always approachable and very efficient. One could not give enough praise for Lucy's work ethic.

Henry Joseph Janowski.

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Hi Garry and team

It would be remiss of me not to wish yourself and your staff a great new year 2013 with your business continuing to prosper this year.

In particular I would like to recognise the efforts of Stacey in keeping everything on track with our rental at 17 Berrima Padstow.    She has been most efficient and manages to keep us informed, which is a bonus.

Once again, thank you     Helen & Rod Schindler

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Dear Lucy, James and Garry

Gavin and I would like to say thank you for everything with the purchase of our house in Revesby. We were very happy with the entire process and very impressed at how smoothly everything progressed. You were very genuine and professional throughout the entire process and we really appreciated how you kept us in the loop each step of the way. I would have no hesitation in recommending Clarke National Realty Revesby to my family and friends if they are thinking of selling/buying a property. We love our house and can't wait to move in once we complete the renovations! Thanks also for the lovely house warming gift J

Kind Regards

Grace and Gavin Davie

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Hi Clarke team

Just wanted to say thank you for your dealings with the property over the past number of years. You have made it easy on my behalf.

Once again thanks for your help and hope to cross paths again one day.

Matt.

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Dear Lucy

Howdy just a few scratchies to say thank you for the help you gave Cas and Scott and for wkays being so kind and sweet.

Thank you and may you scratch a good one.

Best wishes Debbie from Sandakan Rd

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Dear Garry and Lucy

Many thanks for your wonderful that you provided for us in the sale of my late father's house, the whole procedure was handled with kindness and very professional.

We wouldn't hesitate in recommending you to anyone who is interested in selling or buying a house in the future.

Many thanks

Dennis and Rhonda Collins

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Dear Garry

When my father passed away and I needed to sell his house, I was unsure which Real Estate Agency to use as I was no living interstate. After some investigation, I decided to employ Garry Clarke and his team at Clarke National REALTY and couldn't have been more pleased.

Being from Queensland, I was totally reliant on Garry's assessment of the market value of my father's property and of the current market sentiment. In this regard I found Garry to be supremely knowledgeable and extremely accurate.

Beyond that, Garry was always courteous, sensitive to the situation, reliable, honest and totally professional. His consistent follow up and updates that I regularly received made me very comfortable with the sale process.

On the day of the Auction, I was unable to travel interstate to attend, so garry arranged to call me at auction time, leave his mobile phone near the Auctioneer and thus allow me to fully engage in the process as if I was there.
I was more than happy with the return on the sale of my father's property, and I have no hesitation in highly recommending Garry and his Team at Clarke National REALTY.

Thank you Garry, and thank you to Clarke National REALTY.

Shaw Byng  

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Well done Garry and Lucy! Talk about professional at what you do both as Property Managers and Sales.
Regards   Trevor and Anne McDonald

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Garry and Lucy
Recently I entered the housing market with a view to purchasing my first home. Unfortunately I found the experience to be extremely frustrating and stressful due to a distinct lack of cooperation from the majority of real estate agents in the area. My calls were not returned, requests for appointments to view were ignored and I was not updated on new developments relating to properties I had shown an interest in.

However, from the moment I began dealing with the team at Clarke National REALTY, my experience completely change. I found Garry Clarke and his staff to be unfailingly professional, trustworthy and efficient, their focus being on good old fashioned customer service. I was kept informed and updated on a regular basis. Any requests I made were accommodated in a friendly and capable manner and Garry himself helped to guide me through the entire purchase process from start to finish. Thanks to Clarke National REALTY I managed to find exactly what I was looking for at a very reasonable price and couldn't be happier. I have no hesitation in recommending Clarke national REALTY to anyone who is looking at buying, selling or leasing property.

Renee Elise Fisher

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Garry,

I would like to thank you  (and your team) Clarke Narional REALTY for your help over the past few years for managing my property as well as handling the recent sale.

I started to look for a new property manager as I was not getting the services from my old property manager – which I had for five years.

I had interviewed a lot of property managers that day. You were the only one that gave me a lot of time. Talking to you was very refreshing in comparison to the 10 minutes talk that the others gave me as they “were too busy managing their large rental portfolios”.

During our interview you spent a lot of time getting to know me as well as my requirements. It was very refreshing to have genuine customer service rather than mere transaction handling– something that has been lost in this information age I chose you because you struck me as having old fashioned values - which I quite admire in a person.

It was these old fashioned values which were the backbone of your commitment to excellence. Excellence in your care for myself as a property owner, my property and my tenants.

You and your team looked after my property as if it was your own (even when the property was not occupied during the sale in 2008) by going to check the pool chlorine and water levels on a regular basis.

I believe that trust and respect are earned rather than given. You sealed my trust and respect for you late in 2008 when you advised  me not to sell the property. At that time we both needed that sale for our own reasons. You demonstrated strong moral values to advise and do what was right for me – And I appreciated that very much.

I believe we are both happy with the success of the recent sale.

I will have no hesitation in recommending you and your team to others.

Again, thank you and your team for you help over the past few years.

Shane Gonsalves

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To Garry and Lucy Clarke

It was a tough decision to sell our home and when the time came to do so we needed the assistance of a real estate agent. Our home was in the Hurstville area and logically we contacted real estate agents in that area.

After interviewing several of them there was no sense of comfort. We left it for a few days and thought that they would contact us to follow-up however none did.

My brother Shane who had used Clarke National REALTY, especially Garry Clarke previously, highly recommended the agency (especially Garry). Even though the property was not in an area Garry usually deals with, he agreed to do so.

After the initial contact via phone and email, we setup a first meeting at his office. The initial greeting was warm and with a smile. This was not only from Garry but his daughter Lucy who was there at the time. The first impression was a great deal of comfort not only from the perspective that this was a genuine family business but there was a sense that there was trust.

After the first meeting, which took as long as my wife and I needed, we felt comfortable. He explained the process and what we were expected to pay. Garry also did something no other real estate did, he asked us what we wanted. In addition the only promise he made was to do the best he could for us and take on the worry for himself.

We were so sure that we gave him the keys to make an assessment of the property and kept those keys with him. Based on his recommendations we enhanced the property. The speed at which the process was commenced was phenomenal.

Throughout the process, he kept us posted and true to his word he made the experience that much easier. In addition there were times in the process where the questionable characteristics of others meant that Garry was challenged. I would never have known about these instances had it not been for the integrity and honesty of Garry.

Nothing seemed to be an issue or a problem, there were always solutions provided. In some instances I believed that he went above and beyond the call of duty. A simple example was when we were not able to get to the property to collect the lights. Garry went there and got these for us.

What Garry says he does and more.

True to his word my wife and I did not have to worry about a thing. He even managed to get us a price that we were extremely happy with.

To say that this was a positive experience would be an understatement. It is rare to find someone today with traditional family values and trustworthy. It is even rarer to find someone in today’s world where their word really is their bond. I would like to formally thank Garry and his daughter Lucy for their help. I would not hesitate to recommend Garry to others.

Carl and Nivin Gonsalves

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To dear Garry and Lucy & the Team at Clarke National REALTY

We would like to say thank you for your professionalism & attention to detail which has made the leasing of our property in Picnic Point a positive experience after our initial experience with another Agent.

We really appreciate your help and support during this time and we look forward doing business with you again in the future should this opportunity present itself.

Kind regards Ron and Angelique Saad

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To Garry and Lucy Clarke

Clarke National REALTY have been managing our family property for many years. Previously we had dreadful experiences with other Real Estate Agents in the area.....inspections not carried out, poor screening of potential tenants, the property left in such a damaged/dirty state we had to consider selling.

Fortunately everything changed after we asked Garry and Lucy to manage the property. We have been very impressed with their professionalism and attention to detail. nothing is too much trouble for them. Over the years the tenants chosen by Garry have been wonderful, Clarke National REALTY changed my oponion about Real Estate Agents, there are some good ones.

Garry and Lucy from Clarke National REALTY are honest people that do the best for both the Landlord and the Tenant and it is with great confidence that we highly recommend them.

Bryan and Pauline Race

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Dear Garry, James & Lucy

Our heartfelt thanks for doing such a great job!

Yours sincerely

Jo Baker & Kay Johnson

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Dear Garry
Thank you for going the extra mile and making an impossible job possible!
With lots of thanks...

Dick, Deb, Nat and family

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Dear Garry, Ben, Lucy & Beth

Just a short note to say 'thank you' for your help with the sale of my home.

Garry as always you went above & beyond the call of duty in helping me through this sometimes stressful time. Your sensible & caring advice was always much appreciated. This change now enables me to move on (of course not forgetting the past) & gives me a fresh start to my life.

Enjoy the choices! Yours sincerely

Frances Johnson

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To Garry and Family

How refreshing it's been to deal with you and your family, with your great old fashion valves + service it's good to see there are still good people around.

Thank for all your help

Judy & Ali Najjarine

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Dear Lucy
Thank you for all your help it was a pleasure meeting you, both Bob and I felt you are a breath of fresh air and lovely to deal with.

We are very happy with the house even with stuff all over the place, it already feels like home!

Thanks, Maria

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Hello Garry

Just a note of gratitude for your outstanding efforts in the sale of my Mother's villa. Also the money has come through and Ron and I will keep you in mind when it comes to selling his Mother's house.

Once again many thanks.

Carol and Ron Howard.

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Dear James, Garry, Lucy & Beth

Thank you for undertaking the sale of my mother's house, which you have made as painless as possible for us.

Clarke RE have been very professional. Your care and attention are greatly appreciated. Thank you very much.

Best wishes Paul.

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Hi Garry...and the rest of the Clarke National REALTY Team,

Just wanted to thank you guys for the card that was sent. We have finally decided on a name: AMELIA.

Hopefully we can see you guys soon and bring around the whole family :)

Thanks also for doing such a good job in managing our property.
Speak soon
Regards
Richard, Nicolle and little Amelia.

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To Garry, James, Lucy and Stacey

Many thanks for all the help and advice you gave us in the preparation for renting and then the sale of Dad's home in Queen Street. Your friendly, professional and knowledgeable service was much appreciated and if anyone asks for our reccomendations you can be sure you will be top of our list. In the future if ever we require the services of an Agent we will certainly be back.

Thank you again

Malcolm, Sue and Megan

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To dear Lucy, Garry and the Clarke team,

Many, many thanks for all your help in my property!

Regards your long time Landlord Hilde

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RECEIVED BY TEXT 3:45PM 28/9/12 from Steve and Cynthia

- Thank you very much to all of you for all your good work you have done for us (the family touch you guys have is so much nicer than other agents). We will recommend you highly.

PS: Cynthia said thank you for the Gift Bag too.

Hello Stacey and all – my “second family”:  A card arrived in the mail today;  it literally brought a tear to my eye (more than one tear to more than one eye, if you must know).  Thank you all very much, you cannot know how happy that has made me!I’m okay, in fact I have trouble believing how well I feel, it’s got a lot to do with my state of mind which is very very positive at the moment. I haven’t scratched the scratchies yet but when I do – and I expect to clean up big-time – I’ll use the proceeds to take you all to lunch or whatever.  So, keep your fingers crossed! Thanks again, you are lovely people. Brian Pymont

 

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Dear James and Lucy                      

Thank you for selling the property at 47 Bullecourt Ave Milperra so quickly and professionally.

 

As we live interstate we really appreciate having your team constantly communicating with us and in very short time achieving a very satisfactory outcome.

It was a pleasure doing business with such a competent team.

Congratulations on achieving 60 years serving your community.

 

Yours Sincerely Sam Woo. Clontarf QLD